Shipping Information

MOKLAX Shipping Information

At MOKLAX, we are proud to offer our customers FREE Economy Shipping across Europe & North America.

Shipping Methods

Europe & North America
Economy (Free Shipping) – 18–25 business days – FREE
Priority Shipping – 10–18 business days – €12.95
Courier Express (UPS) – 5–10 business days – €59.95

Rest of the World
Economy Shipping – 25–35 business days – €17.50
Priority and Express options may not be available for all destinations.

Order Processing Times

Please allow 2–3 business days for us to process and dispatch your order. During peak periods, holidays, or viral demand on social media, processing may take up to 7 business days.

Estimated Delivery Times

European Union (EU): 18–25 business days (Economy), faster options available
North America (USA & Canada): 18–25 business days (Economy), faster options available
Rest of the World: 25–35 business days (Economy, €17.50 fee applies)

Order Changes & Accurate Details

Please double-check your shipping details at checkout. If our system detects an error, we will contact you within 3 business days. Without a reply, your order may be canceled.

If you need to update your shipping address, email us at contact@moklax.com within 24 hours of placing your order. Changes after this window cannot be guaranteed.

Delayed Delivery

Delays may occur due to customs, courier disruptions, or extreme weather. We will notify you promptly if affected.

Lost or Stolen Packages

Once your package is handed to the courier, its security is beyond our control. If lost or stolen, please contact us at contact@moklax.com for assistance with filing a claim.

Policy Updates

MOKLAX reserves the right to update this Shipping Policy at any time. Please review periodically for changes.

For any questions, contact us at contact@moklax.com.